ReservePolicy

Snug Harbor's Reservation and Cancellation Policy
Also see pages regarding general park rules, reservation instructions and our Pet Policy

*No extra visitors or guests allowed except by pre-arrangement and pre-payment, and subject to the RV site or Snuggle Inn Occupancy limits

Snuggle Inns Reservation & Cancellation Policy

Option A: 100% paid in full to book reservation. No refunds or exchanges once Snuggle Inn or RV site has been confirmed and fees paid. RV sites can only be booked using Option A.
Option B: (additional reservation fees apply when Option B selected) 25% of full rental is required to book reservations. This fee is NON-REFUNDABLE. Balance of amount due must be paid within 21 days of scheduled arrival, or booking can be cancelled, with no refund of original deposit. If you paid your deposit by credit card, and you do not request to pay balance due with check, you agree we should charge your credit card the balance due 21 days prior to arrival. For all advance reservations, we send out a confirmation form either by email or smail (snail-mail). Once received, please review reservation form carefully to make sure it complies with your requests, and notify us immediately if there is any mistake. Only the number of persons you stated in your reservation request will be allowed onsite. Request to change dates to other week ends or weeks counts as a cancellation and fees apply. Changes of other items in Snuggle Inn reservations, such as # of people expected, adding boats or vehicle, etc. may incur a $15 processing charge. Adding to days of stay processed at no charge. We reserve the right to refuse to allow additional persons, vehicles or vessels to the reservation if it could cause there to be to many persons associated with the Snuggle Inn or RV reservation, or if it would cause problems with dock use or other reservations.

RV site Reservations and Cancellation Policy

100% of site reservation fees is required to book reservations. No refunds or exchanges of dates. Changes to other dates counts as a cancellation, and there will be no refund, except that it is OK to ADD days of stay, subject to availability. If you've booked and paid for a site, and find you can't come after all, you can let a friend or family member use the site instead. Just let us know so we'll let the other person(s) you designated check into your site. For advance reservations, we send out a confirmation form, listing the site # and # of people you've specified. Please review reservation form carefully to make sure it complies with your requests, and notify us immediately if there is any mistake.

Why do we have this cancellation policy?...We've created this policy to make sure those calling for reservations are serious about visiting us. We're a small private resort with very special waterfront accommodations that are in high demand, particularly summer season. We found that even if there was a cancellation fee, people made reservations, changed their minds, and would constantly argue with staff, even though they were aware of our cancellation policy before making any reservations. Staff does not need these hassles, and it is not cost-effective for a business to take reservations, change them, and then sometimes go through the process again as people continued to change their minds. It ended up costing us more in processing than the original reservation income represented. So we just don't allow refunds or exchanges for RV sites anymore. If you don't like the policy, we understand you will choose to go to a different park. That will leave the space open for those who do want to visit, at the last minute.

For Guest Docks: Please email the office. Let staff know if you are visiting someone already onsite, or if you are touring the delta on your boat. Use of guest dock space is subject to availability. Check-in and Pay on arrival.

The following terms apply to all reservations:

*No extra visitors or guests allowed except by pre-arrangement and pre-payment, and subject to the RV site or Snuggle Inn Occupancy limits.

We charge additional fees for extra persons coming on site, extra vehicles, use of boat launch, use of dock space.

Why do we charge if you have guests for just a day or few hours? ... Our maintenance costs are directly related to the number of persons who use our facility. We have a water filtration system, septic systems, bathrooms, garbage collection fees and utilities that increase directly proportional to use by people. Since your guests will be using the facilities, their costs need to be covered. Would you go to the movies and pay for 4 tickets and expect to bring in 8 people on the 4 tickets? Most likely not. Same concept applies here, even for kids. If you haven't told us you expect guests, and cover the costs for those guests, we must assume they weren't expected, and we will apply standard park policy to unscheduled or uninvited guests. Unscheduled visitors will not be allowed to go to the site or cabin of the person they claim to be visiting, and will be asked to leave the park immediately.