After reviewing the whole website, please
if you have additional questions...we try to
get back to you within 24 hours.
Please email your request to reservations "at"
snugharbor.net Online reservation system is down.
When sending us an email, please be VERY
SPECIFIC about your request, including: * the dates you want to stay
* the Snuggle Inn or RV site
that is your preference * your phone # and the best time to call
you to confirm your reservations request.
call, we will need a
credit card # to confirm the reservation but we suggest you NOT
email us that information, as based on the latest news coverage email
may not be as secure as hoped. If the reservation system
problems persist we will create an email form through a secure
server to help with making reservations until the online system
issue gets resolved. Note that we have space available all the
remaining dates in 2013.
You can also call the office at 916-775-1455 between 9:00 am to 3:30
pm make a reservation, However, we can get many, many phone
calls during the day, so if you want to block off a specific unit or
site for specific dates, use the online system as once you reserve
for those dates, no one else can make the same unit/date
reservations. Snuggle Inn reservations must be confirmed at least
24 hours in advance. To locate the
RV and Tent sites or Snuggle Inn rental cottages please see the 2013 park map
See also 2013 Rates
Reservations required for Snuggle Inns. However, we can
accept RV and tent site same-day requests up until 3:00 PM daily, subject to available sites.
If you are having trouble using the online system,
please call 916-775-1455
Note! We will have fewer Snuggle Inns and 6 new waterfront RV
sites available for daily/weekly reservations as of May 2013.
Please use the 2013 park map
for reference when making reservations for 2013 stay at our place.
mininum during winter and spring months-Snuggle Inns only. Minimum of 3 nights
reservation required for ADVANCE summer reservations. Within 2
weeks of arrival date, we'll accept 2-day requests for Snuggle Inns or
1-2 day requests for RV and Tent sites.
CHECK-IN AFTER 3:00 pm CHECK-OUT AFTER NOON.
(12:00 pm) for early arrivals or late check-outs, first make
the reservation and then contact the office. Early arrivals
and late check-outs are subject to availability and may incur
addition fees depending on the timing and time of year.
Booking Deposit: 25% of full rental is required
to book reservations. This fee is refundable, except for $15
processing charge IF you contact us by email or in writing AT LEAST 21
days prior to arrival that you need to cancel. However,
note that balance
of amount due must be paid within 21 days of scheduled arrival, or
booking can be cancelled by us, with no refund of original deposit.
If you paid your deposit by credit card, and you do not request to
pay balance due with check, you agree we should charge your credit
card the balance due 21 days prior to arrival.
Change of Dates: You can change
the dates of stay up to 21 days prior to arrival, with an extra
$15 Change Fee added per each Snuggle Inn reserved. Change date
must be for the same calendar year and is subject to available Snuggle
Inns. Change request must be received in writing at least
21 days prior to arrival: email preferred. There is no guarantee
that the same Snuggle Inn will be available for your changed reservation
dates. Group reservations of 3 or more Snuggle Inns can not be
changed. Therefore, if you want the flexibility to change your
dates of stay, make reservations for each Snuggle Inn individually.
Booking Deposit: 100% paid in full to book reservation.
No refunds once RV site has been confirmed and fees paid.
Change of Dates: up to 21 days prior to arrival, we will allow change of
dates, with a $15 change fee added. One change allowed only per
reservation. Change request must be received in writing at
least 21 days prior to arrival: email preferred. Change date
must be for the same calendar year and is subject to available sites.
There is no guarantee that the same site will be available for your
changed reservation dates. Email the office to request a date
change. You must have a specific stated date for the change, as we
do not hold "credits" or open-ended reservations. Group
reservations of 3 or more RV sites can not be changed. Therefore,
if you want the flexibility to change your dates of stay, make
reservations for each RV site individually.
Guest Docks: We do not accept reservations for
overnight guest docking using our online reservation system, unless you
are ADDING dock space to an RV site or Snuggle Inn reservation. If
you would like to reserve overnight guest docking, please call the
office at 916-775-1455 to make arrangements. ( or email to
"at" snugharbor.net) If you are representing a group of boaters or a
Yacht Club, please note that our open dock space on Steamboat Slough
does NOT have access to power, but our guest docks on Snug Cove has 30
AMP marine outlets.
Processing reservation requests: For all advance
reservations, we send out a confirmation form either by email or
smail (snail-mail). Once received, please review reservation
form carefully to make sure it complies with your requests, and
notify us immediately if there is any mistake. Only the number of
persons you stated in your reservation request will be allowed
onsite at the rate of the original reservation. Last minute
additions cost more, so plan ahead! Adding to days of stay processed at no charge. We
reserve the right to refuse to allow additional persons, vehicles or vessels to
the reservation if it could cause there to be to many persons onsite associated with
the Snuggle Inn or RV reservation, or if it would cause problems with dock use
or other reservations.
*Extra visitors or guests allowed by pre-arrangement, and subject to the RV site or Snuggle Inn Occupancy limits
We charge additional fees for extra persons
coming on site, extra vehicles, use of boat launch, use of dock space.
Why do we charge if you have guests for
just a day or few hours? ... Our sites and rental cottages are subject to
state-mandated maximum persons, and the whole facility also has a state and
county-mandated site limit. If we allow one vacating group to add people,
it means we would not be able to honor prearranged reservations, especially on
holiday week ends in the summer. We've had situations where people have
let their family or friends come onsite without reservations and without
checking in at the office. This creates situations where the people in
nearby RV or tent sites, or the rental cottages have their vacation disturbed by
the overload of people in the nearby site. When staff discovers the
sneakers, or we get complaints from our paying customers, we will kick out the
entire group and also require the person(s) who made the original reservation to
pay the "last minute" fee for those who did stay onsite overnight. (Hense
we sometimes get negative comments in online rating blogs...you can bet the
comments about how we "ruined" someone's day is from the people who snuck in and
were caught and the family confronted and kicked out. It is simply unfair
to our paying guests to have to put up with the sneakers and their family or
friends who facilitate or condone such behavior. Since we are a pretty
popular place in the summer months, starting in 2013, we will charge a $50
security depotis for rental of the tent sites, which was usually where the
problems occured. We have also increased our "last minute" reservation
rates to add guests, to further discourage the sneakers.
Besides trying to maintain a peaceful and friendly
environment for ALL our guests with reservations, another reason to charge
extra for extra people and vehicles is that our maintenance costs are
directly related to the number of persons who use our facility. We have a
water filtration system, septic systems, bathrooms, garbage collection fees and
utilities that increase directly proportional to use by people. Since your
extra guests will be using the facilities, their costs need to be covered.
Would you go to the movies and pay for 4 tickets and expect to bring in 8 people
on the 4 tickets? Most likely not. Same concept applies here, even
for kids. If you haven't
told us you expect guests, and cover the costs for those guests, we must assume
they weren't expected, and we will apply standard park policy to unscheduled,
last minute, or
uninvited guests. Note that last minute additions to reservations cost
substantially more than just planning ahead!
Snug Harbor Resorts, LLC 3356 Snug Harbor Drive,
(& Port Lane, Starboard Lane and Marina View Circle are roads located
within the resort grounds) Ryer Island in Solano County. near
Rio Vista, CA 916-775-1455 email@example.com
GPS: Use Port Lane, Walnut Grove, CA 95690, even though we are
located near Rio Vista, Solano County
California Delta's Snug