Reservations

Snug Harbor's Reservation and Cancellation Policy
Also see pages regarding general park rules, reservation instructions
and our Pet Policy

RV sites:  Booking Deposit: 100% paid in full to book reservation.  No refunds once RV site has been confirmed and fees paid.  Change of Dates:  up to 21 days prior to arrival, we will allow change of dates, with a $15 change fee added.  One change allowed only per reservation.  Change request must be received in writing at least 21 days prior to arrival:  email preferred.  Change date must be for the same calendar year and is subject to available sites.  There is no guarantee that the same site will be available for your changed reservation dates.  Email the office to request a date change.  You must have a specific stated date for the change, as we do not hold "credits" or open-ended reservations.  Group reservations of 3 or more RV sites can not be changed.  Therefore, if you want the flexibility to change your dates of stay, make reservations for each RV site individually.

Guest Docks:  We do not accept reservations for overnight guest docking using our online reservation system, unless you are ADDING dock space to an RV site or Snuggle Inn reservation.  If you would like to reserve overnight guest docking, please call the office at 916-775-1455 to make arrangements.  ( or email to reservations "at" snugharbor.net) If you are representing a group of boaters or a Yacht Club, please note that our open dock space on Steamboat Slough does NOT have access to power, but our guest docks on Snug Cove has 30 AMP marine outlets.

Processing reservation requests:  For all advance reservations, we send out a confirmation form either by email or smail (snail-mail).  Once received, please review reservation form carefully to make sure it complies with your requests, and notify us immediately if there is any mistake. Only the number of persons you stated in your reservation request will be allowed onsite at the rate of the original reservation.  Last minute additions cost more, so plan ahead!    Adding to days of stay processed at no charge.  We reserve the right to refuse to allow additional persons, vehicles or vessels to the reservation if it could cause there to be to many persons onsite associated with the Snuggle Inn or RV reservation, or if it would cause problems with dock use or other reservations.

*Extra visitors or guests allowed by pre-arrangement, and subject to the RV site or Snuggle Inn Occupancy limits

We charge additional fees for extra persons coming on site, extra vehicles, use of boat launch, use of dock space.

Why do we charge if you have guests for just a day or few hours? ... Our sites and rental cottages are subject to state-mandated maximum persons, and the whole facility also has a state and county-mandated site limit.  If we allow one vacating group to add people, it means we would not be able to honor prearranged reservations, especially on holiday week ends in the summer.  We've had situations where people have let their family or friends come onsite without reservations and without checking in at the office.  This creates situations where the people in nearby RV or tent sites, or the rental cottages have their vacation disturbed by the overload of people in the nearby site.  When staff discovers the sneakers, or we get complaints from our paying customers, we will kick out the entire group and also require the person(s) who made the original reservation to pay the "last minute" fee for those who did stay onsite overnight.  (Hense we sometimes get negative comments in online rating blogs...you can bet the comments about how we "ruined" someone's day is from the people who snuck in and were caught and the family confronted and kicked out.  It is simply unfair to our paying guests to have to put up with the sneakers and their family or friends who facilitate or condone such behavior.  Since we are a pretty popular place in the summer months, starting in 2013, we will charge a $50 security depotis for rental of the tent sites, which was usually where the problems occured.  We have also increased our "last minute" reservation rates to add guests, to further discourage the sneakers.

Besides trying to maintain a peaceful and friendly environment for ALL our guests with reservations, another reason to charge extra for extra people and vehicles is that our maintenance costs are directly related to the number of persons who use our facility.  We have a water filtration system, septic systems, bathrooms, garbage collection fees and utilities that increase directly proportional to use by people.  Since your extra guests will be using the facilities, their costs need to be covered.    Would you go to the movies and pay for 4 tickets and expect to bring in 8 people on the 4 tickets?  Most likely not.  Same concept applies here, even for kids.   If you haven't told us you expect guests, and cover the costs for those guests, we must assume they weren't expected, and we will apply standard park policy to unscheduled, last minute, or uninvited guests.  Note that last minute additions to reservations cost substantially more than just planning ahead!