Snug Harbor
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Snug Harbor's Cancellation Policy
Also see pages regarding general park rules,and our Pet Policy  Updated 1-10-18

RENTAL COTTAGE, RV site & Tent site CANCELLATIONS 
No refunds and no change of dates allowed Add to reservations: 3 days or more prior to arrival
No refunds and no changes of dates accepted once reservation has been finaled and paid for.  No refunds for reduction in # of days.
 
However, you can let us know if you plan to let a friend or family use your
reservation
last chance to add dock space, people, pets etc at lower online rate.  If you wait until you arrive, it is a DIFFERENT and higher rate per person, if there is even availability.




Why such a strict cancellation policy?  We are a small, private park in a unique waterfront setting, not a big mega-corporation that can absorb the loss from customers who cancell last minute. There is also ever-increasing cost involved related to staff time which increases when customers change dates or change what they want to reserve.  Also, the cottages and sites are unique and when one is booked, then others who wanted that site or cottage can't book it.  Most of the reservations are by repeat customers who have been coming here for years and people do get very sentimental about which cottage, in particular, they want to reserve.  We prefer that our customers wait until they are SURE of the dates they want to come in, and not make reservations until they are ready to pay for the reservations.  We are hoping to avioid the hassles and extra costs of past years where customers repeatedly made reservations and changed dates.
RV & tent site notes
Only the number of persons you listed in the reservation are included in the price quoted. Requests to add persons last minute or on arrival may be declined or if accepted, will be charged at our higher day use rate, as posted in the office.  We suggest you do not make a reservation for an RV or tent site until you are sure of your dates and the number of persons to be included in the reservation.  If your plans change and you can't use the site, if you want to let a friend use your confirmed reservation, please let us know in writing via email the name of the person who will check in on your behalf. Note that on holiday or extra busy weekends, we may hand out waterproof wrist bands which all non-staff persons onsite will be required to wear.  Note that effective for 2018 basic RV site reservation includes 2 persons, 1 RV, not 4 persons.  Additional persons over age 4 if paid for through online reservation system is $7.50 per day.
Note that DAY USE rate is $15 per person per day if you plan to have friends visit for just a day, paid in-office.
 
Snuggle Inns: Our Vacation Cottage rentals
Booking & Deposit
: For Snuggle Inn reservations the full amount is required to book and confirm the reservation, except for the larger Snuggle Inns, or Snuggle Inns 1,2 and 3.  Only the number of persons you listed in the reservation are included in the price listed.  Requests to add persons last minute or on arrival may be declined or if accepted, will be charged at our higher posted day use rates.  Note that on holidays or extra busy weekends, we may hand out waterproof wrist bands which all non-staff persons onsite will be required to wear.  This is a new policy initiated in 2016.  Note that DAY USE rate is $15 per person per day if you plan to have friends visit for just a day.
 
Tent sites:  We no longer show tent sites available for rental online, except as an AD-ON to an RV site rental or Snuggle Inn rental.  Due to repeated problems with families who rent a tent site then add way to many people that they try to sneak in, management has made the decision to eliminate availability of tent sites except for families with other reservations here, to keep better control and reduse noise and hassles for onsite staff.  Our appologies to our past tent-only customers.  We are looking at charging a large security deposit for tent site requests. so that we could rent to families who intend to follow the rules, but at this point in time the decision is still that we will rent out tent sites only as ad-ons to other reservations.  If you have questions or concerns, please feel free to email sunshine "at" snugharbor.net