Snug Harbor
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Snug Harbor's Cancellation Policy
Also see pages regarding general park rules,and our Pet Policy  Updated 10-10-18

RENTAL COTTAGE, RV site & Tent site CANCELLATIONS 
No refunds and no change of dates allowed Add to reservations: 3 days or more prior to arrival
No refunds and no changes of dates accepted once reservation has been finaled and paid for.  No refunds for reduction in # of days. However, you can let us know if you plan to let a friend or family use your
reservation

 
last chance to add dock space, people, pets etc at lower online rate.  If you wait until you arrive, it is a DIFFERENT and higher rate per person, if there is even availability.




Why such a strict cancellation policy?  We are a small, private park in a unique waterfront setting, not a big mega-corporation that can absorb the loss from customers who cancell last minute. There is also ever-increasing cost involved related to staff time which increases when customers change dates or change what they want to reserve.   We prefer that our customers wait until they are SURE of the dates they want to come in, and not make reservations until they are ready to pay for the reservations. 
     Since 75% of the families who reserved RV sites in 2018 made changes, which cost extra staff time to process, we've come to the conclusion that we will not accept advance reservations for RV sites UNLESS we are paid in full and receive signed confirmation from the person who made the reservation that there will be zero changes or additional requests.  We will only accept advance reservations of 4 or more days for RV sites for summer 2019, until a few weeks before the dates of arrival.  We are hoping to avioid the hassles and extra costs of past years where customers repeatedly made reservations and changed dates.  In the case of Snuggle Inns, those reservations will be confirmed when paid in full with receipt of signed reservation agreement.  Snug Harbor's reservation agreement can be FAXed back to 707-253-8232 or scanned and emailed to reservations@snugharbor.net
RV & tent site notes
Only the number of persons you listed in the reservation are included in the price quoted. No day use is available at this park.  Site limits are 6 persons of any age.  Base rate includes 2 adults.
 
Snuggle Inns: Our Vacation Cottage rentals
Booking & Deposit
: For Snuggle Inn reservations the full amount is required to book and confirm the reservation.  Only the number of persons you listed in the reservation are included in the price listed.  Requests to add persons last minute or on arrival may be declined or if accepted, will be charged at $25 per day for the length of the full reservation. In other words, day use is not an option at this facilities.
 
Tent sites:  We no longer show tent sites available for rental online, except as an AD-ON to an RV site rental or Snuggle Inn rental.  Due to repeated problems with families who rent a tent site then add way to many people that they try to sneak in, management has made the decision to eliminate availability of tent sites except for families with other reservations here, to keep better control and reduse noise and hassles for onsite staff.  Our appologies to our past tent-only customers.  We are looking at charging a large security deposit for tent site requests. so that we could rent to families who intend to follow the rules, but at this point in time the decision is still that we will rent out tent sites only as ad-ons to other reservations.  If you have questions or concerns, please feel free to email sunshine "at" snugharbor.net